DICE TeamWe are not tracking any network issues on our side when it comes to player in Slovakia . @BananqtZ
Speed don't mean better internet or more stable just mean you have the ability to download fast. If everything is working at home and you don't want to troubleshoot the issue I recommend speaking to your ISP.
For most of the network issues, that we are seeing it's network hubs that you are getting routed to are having issues.
Inside the red box are potential server hubs that keep sending your data to the end destination and in this case our server. If one of those servers hubs has an issue with being overworked or cant handle the data it will reflect on your connection to us and in-game (bad ping, loss of connections, data loss and so on). This is outside of our domain and control as we don't control how your data get sent to us only that our system accepts it. This is why you will see me send players to their ISP to see if they can help out identify where or what network hub that are having issues.
My great paint skills.
/Atic
@EA_Atic I have a similar issue on PS 5. I constantly have between 1-15 loss and then I played Bf 2042 as well as CoD and everything was running smoothly. I have been very frustrated because even after waiting a while day, the problem is there and only on Apex legends. Please assist.
Problem still persists as of March 2023. It happens less often but I still get packet-loss lobbies every 4-5 games.
All other games on my PC run without any issues.
@rei6nsame on my side. higher ping and frequent packet loss. a technician from my internet provider was also at our house and everything is fine. I have optical professional internet and the best in Slovakia. For 3.5 years I always had ping 20-25 and for the last 7 months ping 50-80 sometimes even more and frequent packet loss. in other games i have a ping 20...
I don't understand what the technical support is for, when nobody cares about what we write here.
I also made a new post. Look at the answer....
https://answers.ea.com/t5/Technical-Issues/high-ping-occasional-packet-loss/td-p/12273610
Download this app https://sourceforge.net/projects/winmtr/ (WinMTR) and "start" it when you play, you can find the Apex Server IP from your Task Manager > Resource Monitor.
Once you are ingame - click on "Start", this will "Monitor" the traffic from your home up to the Apex's server and show you the "route" your internet goes through to reach their network. Through it - you can see where the ping gets high and eventually you get packet loss.
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