3 years ago
Packet Loss only in Apex
Hello, I'm trying to figure out why I've started to experience packet loss only in Apex Legends as of recently. My ping has remained stable across all servers, however I'm constantly getting on aver...
I've had this exact experience, starting a few days ago. Connection in other games/applications is perfect, but in Apex experiencing 10-25 packet loss regularly aside from a few 0 packet loss games sprinkled in. I have done about all of the troubleshooting that I can at this point, and I play with other people locally who are not experiencing the issue. At this point I'm wondering if it's an issue specific to my ISP (AT&T).
> At this point I'm wondering if it's an issue specific to my ISP (AT&T)
Appreciate the input as funnily enough, I also have AT&T (non-fiber cuz that's not avail where I am sadly).
If you run a tracert to easo.ea.com, does yours timeout on 3 different hops consecutively?
Yes, the trace route consistently times out on hops 4 through 6. I'm on AT&T Fiber and located in the Midwest. I have had some luck playing on coastal servers, specifically New York, so I wonder if it's just a different route that avoids the problematic hops? I'm not versed enough in how that works to know if that's a potential explanation. I haven't tried pursuing it with AT&T, but I suppose it's possible they could do a reroute if the problem is identified. Really just guessing at this point.
For what it's worth, over the past two days the issue has largely resolved itself for me. My connection to my usual server has been much better, though still hitting a tough game here and there. Tracert still times out consistently hops four through six, so that must not be a defining issue.