3 years ago
Packet Loss only in Apex
Hello, I'm trying to figure out why I've started to experience packet loss only in Apex Legends as of recently. My ping has remained stable across all servers, however I'm constantly getting on aver...
> At this point I'm wondering if it's an issue specific to my ISP (AT&T)
Appreciate the input as funnily enough, I also have AT&T (non-fiber cuz that's not avail where I am sadly).
If you run a tracert to easo.ea.com, does yours timeout on 3 different hops consecutively?
Yes, the trace route consistently times out on hops 4 through 6. I'm on AT&T Fiber and located in the Midwest. I have had some luck playing on coastal servers, specifically New York, so I wonder if it's just a different route that avoids the problematic hops? I'm not versed enough in how that works to know if that's a potential explanation. I haven't tried pursuing it with AT&T, but I suppose it's possible they could do a reroute if the problem is identified. Really just guessing at this point.
For what it's worth, over the past two days the issue has largely resolved itself for me. My connection to my usual server has been much better, though still hitting a tough game here and there. Tracert still times out consistently hops four through six, so that must not be a defining issue.
So mine was completely fine for the last ~2-3 weeks, however as of today it's back.
EA any help you can provide? It's ONLY in Apex... no single packet loss test shows any issues, even ones specifically designed to test Apex packet loss.
I'm having the same issue, had this a couple weeks back, only in Apex.
Today I've been trying to play a couple games but they've all had 5 - 11% packet loss. No issues yesterday.
Any other game or service works perfectly fine. This happens on all EU gateways for me.