Forum Discussion

SayNervermore's avatar
SayNervermore
Not applicable
2 years ago

PC account has been banned

我的 PC 帐户无缘无故被禁止,没有禁止记录或电子邮件。谁能告诉我发生了什么以及如何解决这个问题

1 Reply

  • Hi @SayNervermore 

    AHQ is currently available in the following languages

    You could repost your question in one of those languages. If you do not speak one of those languages then you could check out the help.ea.com site which is available in a variety of languages and provides help across all EA titles and any issues you may run into: https://help.ea.com/.

    You can also contact an EA Game advisor at go.ea.com/HowToEAHelp .

    I think the moderators on the forum can not check a ban or unban an account.

    You could check a ban under your ban history.

    If you think the ban or suspension on your EA Account (or one of the user names connected to it) was a mistake, you can appeal the decision.

    • On EA Help, sign in to your account.
    • Look for any of the games you’ve played by using the search bar.
    • Go to the Manage my account category.
    • Select I want to dispute a ban or suspension.
    • Select Email us.
    • Fill out the webform, select Send.

    You can find some general information about how bans and suspensions work here.

Featured Places

Node avatar for Apex Legends Technical Issues

Apex Legends Technical Issues

Having issues with Apex Legends? Join here to find help with connectivity, performance issues, crashes and more.Latest Activity: 36 minutes ago
40,998 Posts