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Hey @Viper8014 and @JSw33ney it sounds like you may be having issues with your connection. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connection-troubleshooting-basic/
It'll take you a couple of minutes to do them all but please do take the time and do them all.
Let me know how you get on and if you want to share your UO Trace then I'm happy to take a look at how your data is being routed.
Darko
this is your response to everyone darko maybe just maybe the tons of players getting this problem has decent internet and its your update thats the problem?
- EA_Darko7 years ago
Community Manager
Hey @uJamBo when issues such as this appear we need to try an narrow down the cause. I tested the game just there and was able to play without issues. As such, if you are having issues with the connection then please try the steps I shared above and if they make no difference please share your UO Trace with us.
Darko- 7 years ago
EA the least useful here. maybe its the weather?
- 7 years ago
@EA_Darko I'm also experiencing the same issue. Attached my UO trace.
- EA_Darko7 years ago
Community Manager
Your UO Trace is showing some incredibly high Ping times well before you get anywhere near the EA servers @ThanksALOTT.
I would suggest trying the connection troubleshooting steps I shared above and if the issue continues it's no harm speaking with your ISP and showing them the results of your UO Trace.
Darko
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