Forum Discussion

4 years ago

Solved

Permanent Freeze/Crash In Arenas/Firing Range

Ill be straight to the point. Im so sick of crashing/freezing every arena and firing range game. So what happens is i play arena lets say and i play around 4 rounds before me game freezes. and i cant hear i can just see that frame for ages. and when i have to use my task manager to quit the software not only do i have a error code:Leaf i have a 10 minute penalty. Firing range doesnt have the penalty of course but my friends dont have this problem and i do. It gets real fustrating and annoying. please help me if you can, I am on PC too by the way.

EA_Atic
4 years ago
Hey, @nxtasx can you try a clean boot to see if any programs are messing with APEX and turn off any overlay programs, such as Discord or Nvidia experience.

Can you add a Dxdiag so we can see what hardware and drivers you have?

Let me know if this works or not for you. 🙂

/Atic

3 Replies

EA_Atic
DICE Team
4 years ago
Hey, @nxtasx can you try a clean boot to see if any programs are messing with APEX and turn off any overlay programs, such as Discord or Nvidia experience.

Can you add a Dxdiag so we can see what hardware and drivers you have?

Let me know if this works or not for you. 🙂

/Atic
nxtasx
4 years ago
Hello @EA_Atic Dxdiag shares some personal pc information and i wouldnt want that so i will send this pastebin link of my specs written down https://pastebin.com/TYpb1EDT MY Pc specs are good for the game, i just dont know why i crash
EA_Atic
DICE Team
4 years ago
What drivers are you using, its one of the reasons why we ask and see if the Dxdiag file picked up any error reports from APEX @nxtasx

/Atic