Forum Discussion

4 years ago

Permanent Packet Loss and High Ping

Hello, I am playing on PC that is connected to 500 mb/s GPON internet connection through the cable that is connected directly into the router. No Wi-Fi. Only cable. And I play on the Frankfurt 1/...

iOverFreaked_u

4 years ago

@hoooyeoni Hi man, did you fix it somehow? im expericing it also since almost 2weeks this problem just popped up out of nowhere.

Tradables
4 years ago
@iOverFreaked_u Hi all
Along side checking the ea help site EA_kent suggested,
What is everything you have tried to resolve?
Also, what modem/router combo are you using are they separate hardware or is it a 2 in 1? Do you have your own router/modem? How long have you had your equipment for? Have you updated your equipment any?
- Legendistan
  4 years ago
  I have the same problem since s11. nothign was changed.
  If i check the forums many people suddendly the same problem.
  If some Games are without loss and some with it can only be a problem with the nodes to the apex servers.
  - EA_Kent
    Community Manager
    4 years ago
    Thank you for the updates!
    
    Where are you located, and who is your internet provider, if you don't mind me asking?