Forum Discussion

Not applicable

4 years ago

Permanent Packet Loss and High Ping

Hello, I am playing on PC that is connected to 500 mb/s GPON internet connection through the cable that is connected directly into the router. No Wi-Fi. Only cable. And I play on the Frankfurt 1/...

EA_Kent

Community Manager

4 years ago

Thank you for the updates!

Where are you located, and who is your internet provider, if you don't mind me asking?

Legendistan

Not applicable

4 years ago

Located in Austria/Vienna

Provider is Magenta Telekom

I play over Ethernet. Never on WIFI

I still have Packet Loss every now and then . sometimes more sometimes less.

diamanddog-xDD
Not applicable
4 years ago
@Legendistan Same for me. Vienna with Magenta Telekom
- Legendistan
  Not applicable
  4 years ago
  Tonight its even worse.
  It used to be maybe every 4th round. Right now its almost every game.
  Quitting to Lobby not possible. Has to Force close and restart.
  Look Screenshot. this is your Frankfurt and London Server for me. 200ms 30 Loss. I checked my connection but its fine to anywhere else.
  When will you fix this pls
  - EA_Kent
    Community Manager
    4 years ago
    Thank you for the updates!
    
    Is everyone else in the thread in the same area, or are you having similar issues outside of Austria?