Forum Discussion
Good morning! From what i'm hearing the base cause of this has been found and shouldn't affect folks going forward. If anyone was holding out on redeeming their code due to this issue, you should be good to go now.
For those who already redeemed the code, we're gathering data on who was affected by this so that the coins can be sent out. As i understand this isn't an instant process for technical reasons, but we'll notify folks when there's an update.
Confirmed the receipt of my Apex Coins! Thank you all for your help!
- EA_David6 years ago
Community Admin
Sorry, the fix came when I was home for the day.
Thanks for the confirmations and the info given, and sorry for the delay in getting your coins. - 6 years ago
I didn’t get my coins 😔
- EA_Blueberry6 years ago
Community Admin
Hey, all.
If you still haven't received your coins after restarting your PC/console, please contact our Live-Support team so they can investigate.
Please check out this post: https://answers.ea.com/t5/Technical-Issues/HELP-Missing-Coins-from-Lifeline-amp-Bloodhound-Physical/m-p/8347054#M54930