Please Fix you're Apex servers
Please do something about you're servers. It is a serious problem on you're part.. I am unable to play any match on Apex Legends due to serious freezing and rubber banding. I have had my internet che...
Forum Discussion
EA_Aljo
Community Manager
Community ManagerAlternate DNS servers may help.
From the Xbox One home screen, go to Settings > Network > Advanced settings > DNS settings > Manual. (If Settings doesn't appear on the home screen, select My Games & Apps, then Settings). From there, enter the Primary DNS as "208.67.222.222" and the Secondary DNS as "208.67.220.220". If that doesn't help, try using the google DNS servers which are: primary alt number 8.8.8.8 - secondary alt number 8.8.4.4
For PS4, try following the steps here: https://support.opendns.com/hc/en-us/articles/115003048283-Changing-DNS-on-Popular-Gaming-Systems-PS4-XBox1-WiiU-.
Let me know how it goes. Thanks!
I have done both network modifications to each of my consoles and have been playing on both today. My hopes were that this would solve the problem, however it did not. If anything it made it slightly worse. I appreciate you're help. However my case still stands that these servers should seriously be addressed. Players cannot enjoy the game they love most due to these issues.
- EA_Aljo
Thanks for trying. Do you have a PC by chance? If so let’s find out how your connection is reaching our servers. Can you run a UO Trace and screenshot me the results? Instructions here: https://help.ea.com/en/help/faq/connection-troubleshooting-basic/.
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