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- EA_Illium2 years ago
EA Staff (Retired)
To confirm are you trying to get your Xbox account on the same EA account as another platform?
If so, there are a few things to keep in mind:
- If the Xbox account was previously linked to a different EA account, and you unlink it to link to a new EA account, then your progress and items won't go with you as they are stored at the EA account level.
- If you do not care about the progress and items you had on the Xbox account then you can unlink it from its original EA account to link it to a new EA account to use with Cross Progress, but this will be without its progress.
- EA accounts themselves cannot be merged to get progress and items together.
For more information on Apex Legends Cross-Progression and account linking I would recommend checking out the following articles:
- Link Platform accounts to EA Account
- Unlink your platform accounts from your EA Account
- Now that Cross Progression is here: what you need to know
- A Quick Guide to Apex Legends Cross Progression
Thanks!
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