Community ManagerHey @BorisBlock,
From what you've described it sounds like this is most likely a connectivity-related issue rather than a hardware issue. I am curious if there might be something else running on your PC that's related, though. If you haven't already can you try setting up a Clean Boot on your PC to see if that makes any difference at all? If there is something else running running on your PC that is related to this issue that may help to get around it.
For more information on how to set up a Clean Boot check out the EA Help website. Let me know if you're still running into this same issue afterward. Thanks!
/Kent
I've tried that already too and no luck :c There's just something between me and apex during matches that interferes with everything. Playing with no preferred DNS makes the problem worse if that gives any hint or idea into anything.
Community ManagerHmm, I see. That is pretty strange.
Which datacenter are you currently connecting to? Have you tried connecting to any others to test and see if this same issue is still happening on those as well?
/Kent
My main datacenters are the Oregon ones I went and tried all different data centers even overseas centers and it's still happening, sometimes the ones that would say zero packet loss would then have packet loss after a match. Everything works and runs perfectly fine until the match actually starts, the same happens in the firing range tho it's not as severe.
Community ManagerThank you for following up!
When you've got the chance could you try running a UO Trace so we can take a look? That should give us a more detailed look at the connection between your home network and the servers, so if there is something happening in between we might be able to spot it.
For more information how to run the test check out the EA Help website. Once you have the results please send them to me in a direct message. Thanks again.
/Kent
Community Manager
