Forum Discussion

5 years ago

Prediction error help

Is anyone else having prediction error problems in game I tried switching servers and no luck! I can play for a little while then all of a sudden the errors start and usually at the end I get kicked ...

EA_Kent

Community Manager

5 years ago

Hi @Demented_Pickle7,

Which platform are you playing on? Did this just recently start happening?

/Kent

Demented_Pickle

5 years ago

I play on dallas servers also

EA_Kent
Community Manager
5 years ago
@Demented_Pickle7

Got it, thanks!

Can we try out some connectivity troubleshooting steps to see if we can help stop this from happening? When you have the chance I'd recommend starting off with the basic connectivity steps from the EA Help website. Those can tackle a lot of the most common connectivity issues we see.

Let me know how that goes once you've had a chance to give it a shot. Thanks again.

/Kent
- Demented_Pickle
  5 years ago
  I have checked my connection and it's perfect on my end I can play other games fine as well it's just apex I'm having problems with
  - EA_Kent
    Community Manager
    5 years ago
    @Demented_Pickle7
    
    Gotcha, thanks.
    
    Have you tried setting a different DNS in Windows to see if that makes any difference at all? I've spoken with some others who have mentioned that using a different DNS can help with similar issues.
    
    You can change the DNS through the Windows TCP/IP Settings. For more information on how to get there check out the Microsoft Support website. If you choose Manual you can then enter a DNS of your own choosing. I usually go with the public Google DNS (primary DNS: 8.8.8.8, secondary DNS: 8.8.4.4), but if there's another public DNS you would rather use instead, that's OK as well.
    
    Let me know how that goes once you've had the chance. Thanks!
    
    /Kent