Forum Discussion

5 years ago

Prediction error help

Is anyone else having prediction error problems in game I tried switching servers and no luck! I can play for a little while then all of a sudden the errors start and usually at the end I get kicked ...

EA_Kent

Community Manager

5 years ago

@Demented_Pickle7

Gotcha, thanks.

Have you tried setting a different DNS in Windows to see if that makes any difference at all? I've spoken with some others who have mentioned that using a different DNS can help with similar issues.

You can change the DNS through the Windows TCP/IP Settings. For more information on how to get there check out the Microsoft Support website. If you choose Manual you can then enter a DNS of your own choosing. I usually go with the public Google DNS (primary DNS: 8.8.8.8, secondary DNS: 8.8.4.4), but if there's another public DNS you would rather use instead, that's OK as well.

Let me know how that goes once you've had the chance. Thanks!

/Kent

Demented_Pickle

5 years ago

Yes I have still having prediction error issues!

EA_Kent
Community Manager
5 years ago
@Demented_Pickle7

Thanks for following up!

What type of network connection are you currently using? Is your system connected over WiFi, or does it use a network cable?

/Kent
- Demented_Pickle
  5 years ago
  An ethernet cable!
  - EA_Kent
    Community Manager
    5 years ago
    @Demented_Pickle7
    
    Got it, thanks!
    
    Can you try running a UO Trace when you have a chance? That's a tool that would give us a more detailed look at the connection between your PC and the servers, so if there's something happening in between we might be able to spot it. For more information on how to run the test check out the EA Help website.
    
    Once you have the results please send them to me in a direct message. Thanks again!
    
    /Kent