Forum Discussion
3 years ago
@verycooldragon this happened to me before. I had claimed a bunch of stuff from prime and it was marked as claimed but it never showed up in my Apex account. I ended up finding a solution though:
1. Go to the Prime benefits page and find an item from EA (i.e. FIFA, Madden, UFC, etc.) and click it to claim the loot for it.
2. You'll end up needing to link your EA and Amazon accounts.
3. Log into Apex and the items that you claimed should be in your account.
1. Go to the Prime benefits page and find an item from EA (i.e. FIFA, Madden, UFC, etc.) and click it to claim the loot for it.
2. You'll end up needing to link your EA and Amazon accounts.
3. Log into Apex and the items that you claimed should be in your account.
- 3 years ago
Yeah, I have all the rewards since Season 11 except Catalyst; just didn’t check into Twitch for whatever reason. This time the lag time between claiming the reward and receiving was longer than expected.
- 3 years ago@clertt_ yeah idk ive done that a few times unlinking and relinking but it just doesn't work
- 3 years ago@verycooldragon i don't mean unlinking and then relinking it. like leave it connected and then do the steps. if that doesn't work, then idk. definitely submit a ticket if you haven't. it's weird that it says pending though. i think when i had the issue with prime mine said claimed. so maybe it's an issue with prime? are the other things you're claiming through prime actually showing up in game?
- 3 years ago@clertt_ yeah things like valorant dead by daylight and warframe all work but it seems like apex and FIFA don't work
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