Problem with EAC

Unfortunately, the forums are not a place to resolve bans.

You have the opportunity to appeal the actions taken against your account by following the procedure for opening a dispute.

https://help.ea.com/en/help/account/information-about-locked-or-banned-or-suspended-accounts/

If you believe that the ban system has made a mistake, you can contact the TOS. Each request is subject to individual review. If you have already sent us a request for review, please be patient and wait for a response from EA specialists. Make sure your spam folder is empty and that your EA account has a valid email address.