Problem with purchasing the battle pass
For some reason the ultimate battle pass in apex is currently charging your bank account without giving out the rewards
Forum Discussion
1 Reply
EA_MakoCommunity Manager
Hey rk4199,
What platform were you using to make that battle pass purchase? Is the order history showing this is stuck pending, or is it already showing it's complete?
In some cases it can take up to 24 hours for the order to finish processing. If that's already passed and you're still not seeing that show up in-game, please contact support directly so they can verify the purchase and help out. The steps here will help get started with that process.
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