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Hey @Gabrielowlesnz it's rough to hear you've tried fixing this through 5 re-installs already. Can you let me know of the following below?
- Have you turned off the "Convert Incoming Voice to Chat Text" in the Audio tab under settings? We've seen that cause some crashes for players when it's enabled. https://answers.ea.com/t5/Technical-Issues/Game-Keeps-Crashing-PS4/m-p/7439480#M5263
- Are you installing the game on an external hard drive that isn't officially licensed by Sony?
- Have you tried a re-initialization? https://www.playstation.com/en-gb/get-help/help-library/error-codes/ce-34878-0/
It's possible the game is getting corrupted from the download due to a connection hiccup. Be sure to reboot the power on your modem/router by unplugging it for about 5 minutes. If you're downloading it on WiFi, try moving to a wired connection for the download if it's possible. A wired connection will be mores stable during a data transfer.
Hello. I’ve tried doing all of the above and my
game keeps crushing. I know that the problem is my PS4 because my games run smoothly when I play on other consoles.. I really need help because I’ve reinstalled the game 3 times and it’s keeps telling me the game’s corrupted
- 4 years ago
This keeps happening over and over again
- EA_Blueberry4 years ago
Community Manager
@Heroin_narc
Sorry to hear it's happening to that specific console. Have you tried re-initializing the console?
Do you get a specific error code showing up in the top right corner when that shows up?
I've seen some players experience errors like this when there are corrupted saves files locally and in the cloud. Make sure you check both spaces to make sure all Apex Legends files are deleted prior to reinstalling.- 3 years ago
I have the same issue with on my PS4 Pro
I have done everything from, rebuilding from safe mode to initializing but the error still persists
please help me
- 3 years ago
Same issue here, its so frustrating
I have Tried everything but nothing works
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- EA_Blueberry7 years ago
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