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Springytor09's avatar
Springytor09
4 years ago
Solved

PS4 Apex not sending password reset email

I hope this spiel makes sense, lol. So, the EA account I am signed in with on here is linked to my Xbox, Origin, Steam, and Switch Apex. I have a PS4 Apex as well, but it is not under the "connectio...
  • EA_Illium's avatar
    EA_Illium
    4 years ago

    Hi @Springytor09 We would want to speak with our support to look into the account further. 

    If you are using our help site we also have Email and Chat support, as well as social. Contact options can change depending on availablitly and region. 

    EA Help on Twitter 

    https://twitter.com/EAHelp 

     

    Live-Support (Phone, Chat, Email)

    https://help.ea.com/en/contact-us/ 

Springytor09's avatar
Springytor09
4 years ago
@EA_Illium I tried signing into EA via my PSN ID, and it tells me the same thing. I need to reset my password. I don't receive a password reset from any email I have owned for the last 15 years, not in the spam folders either. This is extremely frustrating. I was on hold with phone support for an hour and 30 mins yesterday but no one ever answered...
EA_Illium's avatar
EA_Illium
Icon for EA Staff (Retired) rankEA Staff (Retired)
4 years ago

Hi @Springytor09 We would want to speak with our support to look into the account further. 

If you are using our help site we also have Email and Chat support, as well as social. Contact options can change depending on availablitly and region. 

EA Help on Twitter 

https://twitter.com/EAHelp 

 

Live-Support (Phone, Chat, Email)

https://help.ea.com/en/contact-us/ 

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