PS4 lag for a week straight
Yo guys. So since last week starting Friday night every game of Apex is extremely laggy. My character itself in the game is fine....but everything from other players to the drones or foliage in the m...
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EA_Kent
Community Manager
Community ManagerHi there.
Let's try running through some troubleshooting steps to see if we can help out with the lag issues you've been seeing. A good place to start would be with the basic connectivity troubleshooting steps over at the EA Help website.
If it's still happening after that I'd also recommend checking out the PlayStation-specific steps as well. Let me know how it goes when you can. Thanks!
/Kent
Thank you for the reply.
I have already looked through troubleshooting tips...I have done everything from resetting the system to resetting my internet. Nothing has worked so far.
I am constantly having that packet loss symbol in the top right of my screen
- EA_Kent
Thanks for giving it a shot.
Can we also try changing the DNS settings on your PS4 to see if that helps at all? Using a different DNS can sometimes help with issues like this. To update the DNS follow the steps below:
- Open up the Settings on your PS4, then go to Network. From there go to Set Up Internet Connection, and select either WiFi or LAN cable depending on what you're using.
- Select Custom > IP Address Settings (Automatic) > DHCP Host Name (Do Not Use) > DNS Settings (Manual)
- Enter the Primary DNS as 8.8.8.8 and the secondary DNS as 8.8.4.4 -- This is the public Google DNS.
- Select Next > MTU Settings (Automatic) > Proxy Server (Do Not Use) > Test Internet Connection
Let me know if that helps at all. Thanks!
/Kent
I did all of that and unfortunately i did not work. Almost won a game tho lol
This only started happening towards the end of the System Overdrive event. Its never done this until then.
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