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PhantomDJ's avatar
PhantomDJ
New Traveler
5 months ago
Solved

PS5 Black Screen

After today's update, all I get after the login screen is a black screen.

And yes, I did also update the PS5 system software for the update that came out today.

Please fix.

  • EA_Mako's avatar
    EA_Mako
    5 months ago

    Glad to hear switching servers did the trick PhantomDJ!

    Restarting a few times should also clear this up if you're trying to stick to a particular server, though we're currently investigating the issue so that hopefully won't be required for long. Thanks for the patience in the meantime! 

2 Replies

  • PhantomDJ's avatar
    PhantomDJ
    New Traveler
    5 months ago

    Edit:

    nevermind.  I changed servers to Oregon 1 and now it works.

  • EA_Mako's avatar
    EA_Mako
    Icon for Community Manager rankCommunity Manager
    5 months ago

    Glad to hear switching servers did the trick PhantomDJ!

    Restarting a few times should also clear this up if you're trying to stick to a particular server, though we're currently investigating the issue so that hopefully won't be required for long. Thanks for the patience in the meantime! 

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