Forum Discussion

PhantomDJ's avatar
PhantomDJ
New Traveler
4 months ago
Solved

PS5 Black Screen

After today's update, all I get after the login screen is a black screen.

And yes, I did also update the PS5 system software for the update that came out today.

Please fix.

  • EA_Mako's avatar
    EA_Mako
    4 months ago

    Glad to hear switching servers did the trick PhantomDJ!

    Restarting a few times should also clear this up if you're trying to stick to a particular server, though we're currently investigating the issue so that hopefully won't be required for long. Thanks for the patience in the meantime! 

2 Replies

  • PhantomDJ's avatar
    PhantomDJ
    New Traveler
    4 months ago

    Edit:

    nevermind.  I changed servers to Oregon 1 and now it works.

  • EA_Mako's avatar
    EA_Mako
    Icon for Community Manager rankCommunity Manager
    4 months ago

    Glad to hear switching servers did the trick PhantomDJ!

    Restarting a few times should also clear this up if you're trying to stick to a particular server, though we're currently investigating the issue so that hopefully won't be required for long. Thanks for the patience in the meantime! 

About Apex Legends Technical Issues

Having issues with Apex Legends? Join here to find help with connectivity, performance issues, crashes and more.37,930 PostsLatest Activity: 10 minutes ago