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wP_Jacks's avatar
5 years ago
Solved

Purchased Apex Items in Steam (Not Showing up in game)

So I purchased a few bundles for Apex legends in Steam which I use to play Apex. The items purchased do not show up in game. Everything is up to date and I have restarted the apps and my PC. Not sure what else to do. 

  • Hi @wP_Jacks

    If you're still not seeing the content in-game please reach out to the EA Help team so they can pull up your account and take a look. For more information on how to set up a case with them check out the EA Help website. If you prefer you can also speak with them over Twitter or Facebook as well. 

    /Kent

1 Reply

  • EA_Kent's avatar
    EA_Kent
    Icon for Community Manager rankCommunity Manager
    5 years ago

    Hi @wP_Jacks

    If you're still not seeing the content in-game please reach out to the EA Help team so they can pull up your account and take a look. For more information on how to set up a case with them check out the EA Help website. If you prefer you can also speak with them over Twitter or Facebook as well. 

    /Kent

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