E9ine_AC
6 years agoHero+
Que time
So no matter what american server or region in america i pick its 10 min + for match to finally start. But if i swap to say Amsterdam it is instant ques. American servers appears to have a issue or a...
Hey @SketchyUnicorns.
Thanks for following up.
When you've got a chance could you grab a DxDiag and post it here? You can find more details on how to pull one up over at the EA Help website.
Once you have the file please attach it to this thread. Thanks!
/Kent
Attached
Thanks! I appreciate it.
I looked at the updated DxDiag, and it looks like a program called gamemanagerservice.exe has been crashing. This usually points to Razer Synapse. Are you running Synapse on your PC? If so, have you checked to see if there might be any updates available for it? Be sure that it's up to date and see if that has any effect at all.
/Kent
I do have Razer Synapse which controls my mini keyboard.
Tomorrow I will disable it and see if it produces better results.
If not, I will uninstall it and try as well then report back to here.
Thank you!
I'm in the same boat no synapse though. New build tried all the advice I could find. Any ideas on how to get this working?
Does it matter which datacenter you're connected to? Have you tried switching to a different one to test and see if that has any effect at all?
/Kent
Hi folks.
I merged a couple threads together about this same issue.
It sounds like this is an issue that's currently being tracked. If you haven't tried playing again lately can you try restarting your system and see if there's been any improvement?
/Kent
I have just tried restarting and it still didn't work. Then I tried reinstalling both origin and the game and that didn't work either.
Kent,
I disabled, as well as uninstalled, rebooted, and still had the same issue.
Earlier I was thinking the same about there not being that many people on PC vs console since on console, it starts fast but on twitch, seems others are able to start fast still. When I switch to their servers, it is still slow for me while they connect right away.
Hey folks,
Thanks for the updates. I'll forward up this info.
/Kent