Forum Discussion

E9ine_AC's avatar
E9ine_AC
Hero+
6 years ago

Que time

So no matter what american server or region in america i pick its 10 min + for match to finally start. But if i swap to say Amsterdam it is instant ques. American servers appears to have a issue or a...
EA_Kent's avatar
EA_Kent
Icon for Community Manager rankCommunity Manager
6 years ago

@SketchyUnicorns 

Thanks! I appreciate it. 

I looked at the updated DxDiag, and it looks like a program called gamemanagerservice.exe has been crashing. This usually points to Razer Synapse. Are you running Synapse on your PC? If so, have you checked to see if there might be any updates available for it? Be sure that it's up to date and see if that has any effect at all. 

/Kent

SketchyUnicorns's avatar
SketchyUnicorns
6 years ago

Kent,

I disabled, as well as uninstalled, rebooted, and still had the same issue.
Earlier I was thinking the same about there not being that many people on PC vs console since on console, it starts fast but on twitch, seems others are able to start fast still. When I switch to their servers, it is still slow for me while they connect right away.

  • EA_Kent's avatar
    EA_Kent
    Icon for Community Manager rankCommunity Manager
    6 years ago

    Hey folks, 

    Thanks for the updates. I'll forward up this info. 

    /Kent

About Apex Legends Technical Issues

Having issues with Apex Legends? Join here to find help with connectivity, performance issues, crashes and more.37,954 PostsLatest Activity: 3 minutes ago