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warslag's avatar
warslag
2 years ago
Solved

'Queue Closed. Please Update Your Game to Play Ranked.'

This message is displayed where game modes are selected, as shown in the screenshot.

There are no updates in my EA App client and I have repaired the game.

So what's going on? I can't recall ever having seen this message before.

  • EA_Mako's avatar
    EA_Mako
    2 years ago

    Hey all,

    Ranked queue is disabled shortly before a new patch goes live to make sure there's no crossover with the update.

    The patch should now be available, so please try updating and connecting again after this point.

    Additionally, we are aware some players are having issues connecting or may otherwise be seeing server errors getting back in currently. We're looking into the situation, thanks folks!

9 Replies

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  • sil3nthunt3r29's avatar
    sil3nthunt3r29
    2 years ago

    I can't play ranked tells me I need to update game on Xbox Console to continue to play and their is no update available 

  • Uniboru's avatar
    Uniboru
    2 years ago

    Hi everyone after going back to the lobby (squad dead) in ranked plat I get  « queue closed. Please update your game to play ranked » which I don’t understand cause am not banned I do not quit for no reason and I am not afk. Any solution please ? (I checked there are no updates and it happened while switching maps on ranked) 

  • Cannabibis's avatar
    Cannabibis
    2 years ago

    I logged in today and found out that i cant play ranked anymore. It says queue closed. Plese update your game to play ranked. I have checked for updates and all and restarted my xbox many times, but still wont work. Plese help, i reallly want to grind before season ends

  • EA_Mako's avatar
    EA_Mako
    Icon for Community Manager rankCommunity Manager
    2 years ago

    Hey all,

    Ranked queue is disabled shortly before a new patch goes live to make sure there's no crossover with the update.

    The patch should now be available, so please try updating and connecting again after this point.

    Additionally, we are aware some players are having issues connecting or may otherwise be seeing server errors getting back in currently. We're looking into the situation, thanks folks!

  • Coleseger1's avatar
    Coleseger1
    2 years ago

    Unable to ranked, game has already updated. I also got moved back into silver from Plat? 

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