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ThatToxicGuy69's avatar
6 years ago
Solved

r5apex.exe file missing

why r5apex.exe missing but i not deleted that

  • Your antivirus has safely locked away the .exe file. just open it and go to the chest that your antivirus secures the (falsely in this situation) infected .exe file, restore it and add it as an exception!

9 Replies

  • Same problem here. Around same timeframe as u. 

  • Somehow r5apex.exe is deleted. Most probably you have the same issue. Your virus protection program thinks r5apex.exe is infected with Win64:Malware-gen. As a result it delete or rather quarantine it. You can try to repair it from origin (with saying your antivirus program it is false positive) or wait for next update.

    If it is not the case,repairing it will solve your problem. Follow steps below.

    How to repair :

    Open origin and Select My Game Library.

    Click apex legends.

    Click settings.

    Click repairing 🙂 (or update both works fine)

  • Your antivirus has safely locked away the .exe file. just open it and go to the chest that your antivirus secures the (falsely in this situation) infected .exe file, restore it and add it as an exception!

  • i found my file in my AVG but when i tried to restore it it was unable to do so .now im stuck ,please help

  • Zeelmaekers's avatar
    Zeelmaekers
    Hero+
    6 years ago

    Hey all!

    They are aware of the issue about the false positives.

    Till they fix this issue, i'll leave here the steps how to add Apex as a Exception.

    If this file is set in quarantine, flag it as false positive.

    Avast:

    1. Open the Avast user interface
    2. go to Settings
    3. Click on General
    4. Find the tab Exclusions
    5. Add: "C:\Program Files (x86)\Origin Games\Apex\r5apex.exe" here.
      This should most of the time be the location Apex is installed.
    6. Press "Ok" and Repair Apex Legends.

    AVG:

    1. Open de AVG user interface
    2. Click  Menu and go to Settings.
    3. Locate yourself to General then click Exceptions.
    4. Now click Add Exception and paste here:
      "C:\Program Files (x86)\Origin Games\Apex\r5apex.exe"
    5. Now click Add Exception and now Repair Apex Legends.
  • Thank. You. So. Much. I was about to go crazy because this happened 2 times in less than a week

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