Forum Discussion

Not applicable

4 years ago

Ranked: Penalized when i got code: net; leaf; then cloud.

I was playing ranked games and there were no connectivity issues at forst. Games went smoothly without lag. i queued up for a another ranked game, then i got consecutive code: net; code: leaf; then c...

EA_Atic

DICE Team

4 years ago

Hey, @kangtom1 have you tried our connective guide and see if that helps?

Let us know what you tried.

/Atic

srimhacking

Not applicable

2 years ago

1. I checked the server status and it was normal

2. checked for platform issues on PC

3. Retrospectively, I wouldnt be able to Restart your router, because code: net code: leaf then code: cloud kicked me out of the game since i disconnected from my game to potentially fix the lag.

4. i cleared my cache before i started the game.

5. i tried the mainstream free options like google and changed to the best performing one I found.

the problem with this is that sometimes the game doesnt let me reconnect when im hit with lag like in league of legends where you're able to reconnect unless the game ends. your option to intentionally alt f4 and reconnect to the game to fix lag issues is so inconsistent. sometimes the game just kicks me out and penalizes me for getting kicked out. there is no guarantee that ill be able to reconnect to the game like in league of legends.