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Kaylank24's avatar
Kaylank24
Seasoned Newcomer
4 months ago

Game won't load due to technical issue

My game will not load keeps telling I have a technical issue

[CM edit - descriptive title]

3 Replies

  • EA_mplsnow's avatar
    EA_mplsnow
    Icon for Community Manager rankCommunity Manager
    4 months ago

    Hey Kaylank24​, 

    Sorry to hear that Apex hasn't been loading for you. 

    Are you seeing any error messages or codes? If the game is crashing during launch and you're seeing CE-108255-1 or CE-348780, please give the following troubleshooting steps a try: 

    1. Go to your PlayStation console's Settings > Application Saved Data Management
    2. Select Saved Data in System Storage
    3. Choose Apex Legends
    4. Delete those files


    Let us know how it goes, or if you're seeing a different error code, and we can continue from there. Thanks! 

  • Kaylank24's avatar
    Kaylank24
    Seasoned Newcomer
    4 months ago

    My game will not load keeps talking me I have a error that account I am one of the top ash players on Playstation and I've lost everything 

  • EA_mplsnow's avatar
    EA_mplsnow
    Icon for Community Manager rankCommunity Manager
    4 months ago

    Kaylank24​ Can you please attach a picture of the error code or message? That'd help us get a better idea of what the error means and let us provide more tailored troubleshooting steps so you can get back into your game. Thanks! 

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