Forum Discussion

7 years ago

Razer Synapse & Peripheral Troubleshooting

Hello Currently I have been having issues with my mouse disabling througout the game and I have checked whether it is the mouse or the specific game and can conclude it is specifically the game. B...

EA_Darko

Community Manager

7 years ago

Can't say that I have seen this issue affecting any other users @Chrisz123132 and I would say that it is most likely an issue with the mouse of your system. If you are hearing the disconnection sound then this would point to a possible issue with the mouse. Can you try a different USB port on your system to see if it makes a difference?

Darko

Chrisz123132

7 years ago

I have already tried to use the other usb ports that my pc offers, but none of them seems to fix the problem, i might try another mouse that aren't Razor, maybe that could cause the issue. But other than that, i honestly dont think there is a sollution to my problem that i havent tried yet.

Chris