Forum Discussion

Not applicable

Re: 100 Percent Packet Loss at EA's Server

I've also noticed this.. I live in belgium and apex mostly connects me to Amsterdam for lowest ping.. Here is a picture of 100% packet loss in my country (lasted about less than a minute then restored).. I'm sure this type of thing could crash the game if you even have a split second of this type of connectivity loss.. Ive been monitoring

easo.ea.com for more than six hours yesterday.. maximum ping delay went up to 1200 milliseconds during peak hours.. nothing left but to play the game when there's a bit less traffic (to enjoy some stable ping)

4 Replies

EA_Darko
Community Manager
7 years ago
Hey all, just so you are aware 100% packet loss is fine and can be caused by a number of things none of which will cause trouble. If you see packet less of anything from 1% to 99% then you can worry.

If you are seeing packet loss then the best thing to do is go ahead and spend some time going through our connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connection-troubleshooting-basic/

Let me know how you get on.

Darko
Alir3zza
Not applicable
7 years ago
imh having 50 to 90 percent pocket loss in all servers. best server i get in netherlands with 40% pocket loss.
why i dont have any pocket loss in other games?!
Slycat77
Not applicable
7 years ago
Exactly the same for me.
Poor ping and severe packet loss for apex, totally fine for EVERY other game
Note, this was fine on launch only started happening 2 weeks ago or so
TheHumanSpectre
Not applicable
7 years ago
@Slycat77 wrote:
Exactly the same for me.
Poor ping and severe packet loss for apex, totally fine for EVERY other game
Note, this was fine on launch only started happening 2 weeks ago or so

Got same wtih the above me but it's happening for more than 3 weeks for me.
Also 100% loss means you can't reach that server it's way better than high loss on all servers.