Forum Discussion

Re: Account banned - No justification

I mean, that's just it.  I have done it twice.  I have provided all order numbers, screen shots of everything, literally every piece they would need to investigate and I get a generic answer.  Clearly no one is actually looking into it.  It is incredibly frustrating that I have no ability to discuss with anyone.  I need to know how to elevate the claim because I am getting zero support.  It's not like I lodged a complaint and left it at that.  I tried for over a week to resolve the initial issue and the result is a perma-ban on my season 0 account.  So to say someone is reviewing it, which I'm sure is what you're told to say, is just hard to believe.  It would take 5 minutes of investigating to see the original order never delivered to my account.  So the decision to uphold a ban on that account is hard to stomach.

No RepliesBe the first to reply

Featured Places

Node avatar for Apex Legends Technical Issues

Apex Legends Technical Issues

Having issues with Apex Legends? Join here to find help with connectivity, performance issues, crashes and more.Latest Activity: 11 minutes ago
40,005 Posts