Re: AMD Phenom Crash to Desktop after choosing training or matchmaking :(

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@Ily_FPS wrote:

Finally can't take it anymore, after 20ish wins and many hours a day since release played I've officially given up and deciding to stop being a burden on my teammates after crashing every other game.

Already spent 30 bucks on the game, I really love it but the crashing is driving me crazy. It's the same crash that is plaguing thousands of people, crash to desktop with no error like the game is alt f4ed.

Windows event manager shows it as bad module error, error many, many people are dealing with. I was hoping that after a week, waiting for the first update they would squash some of these crashes but it doesnt seem to have fixed anything.

I have tried MANNNNNNY things to fix the game, and after exhausting so many options I'm just broken at this point. I don't have it left in me.

Hopefully people that don't have these issues can upvote and draw more attention to these crashes. I just want this resolved.

On a side note I've always had issues with origin games and the origin launcher in general that has caused me to avoid using that pos software. I've even had times where I wanted to purchase something but ended up not buying something because the overlay was acting up. EA really needs to get ontop of that * launcher, it's costing them business.

To everyone with out these issues I'm happy for you and I hope you continue to have a great time.

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Wrong thread buddy. People with this issue can't even play the game at all. Lucky you for even getting a taste.

Also for everyone waiting for an answer from the Devs - you won't get it here. This is an EA help forum.

Respawn devs on reddit have said the same thing EA said here - it will not run on AMD Phenom II. 

They haven't explicitly stated that they will or will not fix it, but they HAVE stated that it will not run on AMD Phenom II or older processors because it doesn't meet the minimum specs. I've personally never heard about a developer that has patched a game to lower the minimum specs. 

And if all this isn't enough, they have patched the game to not even let us into the game menu anymore - it stops us with an error titled "UNSUPPORTED CPU"

UNSUPPORTED

THEY DO NOT SUPPORT IT

If they don't support it, will they patch it? No, because it is not supported. They will patch things they support. They do not support this CPU.

You have personally never heard of a Developer that has patched a game like that? Treyarch did with Blackout cause people were having the same problems. They patched the problem and those who couldn't play it did play it when the Trial version of Blackout was released. Hell Bioware Montreal patched Andromeda because of that same problem. So why the hell won't Respawn do the same thing with Apex?

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@ImmortalJoker66 wrote:

You have personally never heard of a Developer that has patched a game like that? Treyarch did with Blackout cause people were having the same problems. They patched the problem and those who couldn't play it did play it when the Trial version of Blackout was released. Hell Bioware Montreal patched Andromeda because of that same problem. So why the hell won't Respawn do the same thing with Apex?

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They never listed the AMD Phenom as being below minimum specifications. Respawn has.

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@mixer_Virescent wrote:

Also for everyone waiting for an answer from the Devs - you won't get it here. This is an EA help forum.

Respawn devs on reddit have said the same thing EA said here - it will not run on AMD Phenom II. 

They haven't explicitly stated that they will or will not fix it, but they HAVE stated that it will not run on AMD Phenom II or older processors because it doesn't meet the minimum specs. I've personally never heard about a developer that has patched a game to lower the minimum specs. 

And if all this isn't enough, they have patched the game to not even let us into the game menu anymore - it stops us with an error titled "UNSUPPORTED CPU"

UNSUPPORTED

THEY DO NOT SUPPORT IT

If they don't support it, will they patch it? No, because it is not supported. They will patch things they support. They do not support this CPU.

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Mhhhh no???? I can start the game like a week before. Crashing if i wanna start a game.

And i heard from much devs that they patched it.

@Chefket90 If you have a CPU without SSSE3 unfortunately the game won't run on that system.

While the lobby was starting for you before, the game itself would never launch due to this missing requirement.

Also since I've seen some confusion from folks about the new error message, please note that the requirement is for SSSE3, note the 3rd S.

https://en.wikipedia.org/wiki/SSSE3

@Tentaculo-Kun There's an official response addressing this in this Reddit thread: https://www.reddit.com/r/apexlegends/comments/aop521/quick_update_before_the_weekend/

AMD Phenom Crashing

• Apex can’t run on PC’s using AMD Phenom or older processors. For reference we’ve got the full set of PC System Requirements here: https://www.ea.com/games/apex-legends/about/pc-system-requirements

• We've changed the way that we detect below our Min Spec, and will now display the message CPU does not have SSE 3

There seems to be a typo and SSSE3 was intended, as that matches the message players are now getting.

@EA_David  what is about peoples with cpu that have ssse3 and sse 4.1, but they cannt run a game. whether we will be able to play this game

Clearly they just don't give a * about people with older CPU's. Think. People with older setups will not have money to spend on microtransactions and thus are obsolete for them. So we can just go and * right off.

@EA_David

hey david ı have ssse3 cpu but game dont start for me why ı cant understand its give me popcnt error what the hell is going on. MY CPU HAVE SSSE3 AND I CANT PLAY İ WİLL SHARE DOWN MY PROBLEM SS AND MY CPU-Z LOOK THAT

İM WAİT YOUR ANSWER 

you could say us you need ssse3 and my cpu have that but now you say me popcnt what the hell 

@hasgehas Unfortunately it looks like those Processors don't have POPCNT which is separate from SSSE3, but still needed by the game, sorry. 

Generally Phenom users get the SSSE3 error, but users on Core2 Quad and Xeon CPUs can't play because of the POPCNT requirement

@EA_David can we are play this game future one day? or we cant play never ? because if we cant play never we cant wait and go other games 

PLS SAY US PLS SAY THAT ANSWER COMMUNİTY CAN WE PLAY ONE DAY OR NEVER ?

@EA_David   how does it first not get the error and start up but now it does so how can this now be a problem and first not because that is making me think ssse3 wasn't needed first

@EA_David can we are play this game future one day? or we cant play never ? because if we cant play never we cant wait and go other games 

PLS SAY US PLS SAY THAT ANSWER COMMUNİTY CAN WE PLAY ONE DAY OR NEVER ?

@EA_David i think the ea and respawn put off us because u dont give any answer our problem

WE DONT ASK YOU OUR PROCESSOR İS RUN THİS GAME. WE ASK YOU JUST CAN WE PLAY THİS GAME MAYBE 1 MONTH MAYBE 1 WEEK LATER AND WE NEED JUST THİS ANSWER BUT YOU ARE PUT OFF US BECAUSE YOU DONT KNOW TOO. YOU DONT KNOW İS İT FİXABLE OR NEVER FİX. AND YOU DONT ANSWER

Well I just gave up and uninstalled, I wish they would fix it so that everyone can run the game no matter what CPU they are using but instead they make it worst an not compatible. So GG EA  GG

@EA_David again we wait answer but you cant 

@EA_David 

We appreciate your reply but this is all old news to us. What we really need to know is if this issue will be patched like it was in many other games. 

Not sure why you need another answer.
They have already repeated several times that your processor does not fit the minimum system requirements, at the moment they have no plans to patch it.
As someone rightly said, they don’t care about people with old processors, because we are not their target audience, they need players who can spend more money on in-game purchases.

@VbSkoR No one will spend 1000$ on a new pc to play a free game.
and the golden boys will not play long in one of the hundreds of royal battles with incomplete online after some time.

in the end they will make a patch to fix it, but then I will say no.

If they had plans to patch this issue, we would know by now, especially considering we are now in the timeframe it took for other devs to patch it. Instead, they categorized this CPU as being UNSUPPORTED.

Why isn't that enough of an answer?

@mixer_Virescent  look there the all new games have this problem pubg fc5 and last one black ops4 and we write their forums this problem and they are fix it just 1 week . 

NOW WE WRİTE HERE BECAUSE THİS PROBLEMS FİX İS NOT TOO HARD THE ALL OTHER GAMES MAKE THİS FİX JUST 1 WEEK AND WE STİLL WAİT FOR THİS EA