Forum Discussion

Re: Apex Crash - Out of memory

I've managed to do some searching on the topic, and found people recommending the minimum and maximum to be at 1.5x and 4x respectively. It seems to have fixed the issue, as I've been running the game fine since, with no other ill effects. Though I'm not sure why it became an issue in the first place, been playing Apex since April 2019 and never looked at the file page settings, so why did it mess up now? On the off chance there's anything else to learn, I've included my dxdiag. Thanks for the assistance.

13 Replies

  • EA_Kent's avatar
    EA_Kent
    Icon for Community Manager rankCommunity Manager
    5 years ago

    @StarfishySeastar 

    Thanks for following up!

    I'm not really sure what may have caused the page file settings to change if you didn't manually make changes to them yourself. Did you make any hardware changes to your PC recently? 

    /Kent

  • None that I'm aware of, though I do regularly update my graphics drivers as they come out, and then there's windows update which kinda does whatever it feels like.

  • EA_Kent's avatar
    EA_Kent
    Icon for Community Manager rankCommunity Manager
    5 years ago

    @StarfishySeastar 

    Gotcha. 

    It's possible that one of those updates may have made some changes. How has it been going since you adjusted it yourself? Seeing any crashes? 

    /Kent

  • For the most part, everything seems to be running fine. There's been the occasional disconnect from lobby, a lag spike here and there, but no crashes.

    I think we can safely say at this point, this issue has been resolved. And we can probably blame windows update, that's what all the other cool kids do anyway. Thanks for the help!

  • @EA_Kent Im sorry i dont understand the solution. Im about to quit this game cause it is imposible for me to play it crashes allllll the time and this started a week ago. i was running this fine for years and now I cant
  • Okay so it's not a solution 100% because I have still seen the crash happen one time since but to put it simply your page file should be set to System Managed and if you have more than one partition or drive it is better to disable it entirely on the partition you have Apex and your operating system installed on, assuming it is the same one.

    The error message basically says Apex is detecting like 120 terabytes of total virtual memory which I am sure you don't actually have. I'm not an expert so I don't know why but something must have changed in a Windows update again. There are many guides on the internet explaining how to do this and if you still crash frequently then I don't know what else to say but to keep looking for answers I guess.

  • Hi there!

    I'm running into the same issue as OP. I have had 0 issues with Apex the entire time I've owned it, (via Steam since April of this year), and now I can't get past the boxes that pop up detailing events and what not. This just started happening yesterday, and Steam will immediately close and gives me a similar error message. I have not made any hardware changes. I do regularly update drivers and have checked all recent windows updates, and nothing was updated yesterday prior to having the issue. I have tried what OP said about changing the page file size exactly as they did, and I've also tried having 0 page file size and other alternatives I've seen on this topic in the forums and Youtube/Reddit/etc. I tried to verify the files (no issues there), before doing anything else, cleared some space on my drives just in case, and even uninstalled and reinstalled the game. Nothing has helped. Outside of a clean boot which I've been hesitant to do, I swear I've tried everything under the sun. Screenshot of the error message and DxDiag report will be below. This screenshot was taken with the "system managed" size option in the advanced settings, but it's the same for every other option I've tried.

    Any help is appreciated. Thank you! 🙂 

  • XHelperZ's avatar
    XHelperZ
    Hero+
    3 years ago

    Hey all, the thread you're currently posting in is pretty old.

    The cause could be unrelated to this thread, so please make your own thread and we'll be able to help in there!

  • popigsl's avatar
    popigsl
    3 years ago
    @Helloyellow87 Hello friend!!
    You can fix it in easy way.Go to local disk C and open users.Find the folder with saved games in it.Open saved games and you will find respawn.Open it again and delete apex folder.For me it worked perfectly.From that fix my game didn't crashed even once.
  • hi there

    i have ame issue

    i do everythings liek update drivers also i reinstall ape on origion and i tried also on steam to install apex but didnt work

    i reset my windows too and lost many datas but it didnt work again

    what should i do ?

    it carshes in startup of game 

    when i lunch game at first page i click to contunie

    in main menu this happen