Re: Apex cross progression

Hey @z3ro134,

Do you recall any other emails or EA accounts that may have been used in the past?

I'm not showing the account you're posting with has ever launched Apex on PlayStation, so since you mentioned playing on that system in the past it must have been on another account.

Unlinking any platforms from your EA account will cause a loss of progress, as that progress is stored on the EA account where it was first earned, not the individual platforms like PlayStation, Xbox, etc.

For the account you're posting on, the platform around level 50 was the highest level. If you previously played and had a 200+ level account, that was not this one.

If you don't recall which account that may have been or no longer have access to the email, it will be best to get in touch with our support team.

They will need to try and locate the account using any other information you may recall, such as the PlayStation username. From there they can help update the login information if needed.