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OrioStorm's avatar
OrioStorm
Icon for EA Staff (Retired) rankEA Staff (Retired)
7 years ago

Re: Apex error (code leaf) ????? PC

@steaIthy-banana, I can say that the apex_crash.txt is unrelated. It was crashing while trying to free some memory for a model it didn't need in memory any more.

I don't understand exactly what's going on with your PC. My best guess is that something is making your PC freeze for many seconds, and that is long enough to make you disconnect from the server. I recommend this experiment:

  1. Run Task Manager (Ctrl+Shift+Esc). This is part of Windows that shows you all programs running, and what resources they're using.
  2. Click "More details" at the bottom if needed
  3. Click the "Details" tab
  4. Right click on one of the columns, such as "Name", and choose "Select Columns".
  5. Make sure that you have all of these columns checked:  CPU,  GPU,  and  PF Delta.
  6. Sort by CPU by clicking on that column. You want the biggest number at the top.
  7. Run the game in windowed mode so you can see Task Manager and the game side-by-side.
  8. Play as normal.

When the game freezes, look at Task Manager, and check the following:

  1. Is Task Manager still refreshing, or is it frozen too?
  2. Is Apex using the same CPU%, more CPU%, or less CPU%?
  3. Is Apex using the same GPU%, more GPU%, or less GPU%?
  4. What is the value for PF Delta?
  5. Is some other process besides Apex using most of your CPU or GPU?

Based on this information, we can hopefully narrow down what's happening.

10 Replies

  • Thank you very much for your answer. Finally someone good at that! 

    I'll try to be clear, 'cause my english is very poor.

    1.- I cannot find "PF Delta", but I suppose "PID" is the same (in spanish).

    2.-  Task manager's still refreshing even when apex is freezed.

    3.- Apex doesn't use more CPU... GPU shows '28' 

    4.- PID (PF Delta, i guess) shows 12336

    5.- Yeah, like you can see, there is another Process called  'System Idle Process' ... I'm gonna check wth is that and check if killing it I can ressolve the problem

    EDIT: I found PF Delta and added in Screenshots (2 & 3, both taken while apex was freezed)

  • Spoiler
     

    ok , i've done what you asked for , here's the result :

    1 task manager is still refreshing when the game freeze 

    2 still the same CPU even when the game freeze (around 70)

    3 GPU is the same too, around 30 

    4 i', not sure about this one as i couldn't find translation of PF delta in french but i found the PF value which was  around 50 000 000 i think 

    (i have a column which might be PF delta but i'm not sure at all, the value was around 20 000 tell me if this value correspond to the thing i had to find or if i just found something that is not PFDelta) 

    5 nothing takes more CPU and GPU than apex

    hope this can help you , thank you a lot for your time, i really appreciate. 

    don't bother too much, it's just a game so if you have better things to do it can wait ^^ 

  • Zashekanko's avatar
    Zashekanko
    7 years ago

    @mrxcracked96, System Idle don't use your system resources. It just only shows percent of CPU inactive time. To your answer I can add that not the game freezing, only your character freezes. Because sometimes you are able to join to training room, but after few seconds your character freezes and in the right corner of the screen you can see red indicator (looks like speedometer). And in the training room you can hear all sounds and see all visual effects like moving dust storm. So, I think, it is the problem with packet exchanging. But, the main question, why it happens after last update of game? It happens to me with two different ISP in the house. Maybe something was changed in the connection type of game and now if you have latency bigger than some value your packets are lost (just theory) and you will see this red indicator.

  • Zashekanko's avatar
    Zashekanko
    7 years ago
    I tried to disable Windows Firewall and Defender, to clean cache of Origin, to reinstall the game but the issue still persist.
  • Thank you for your reply. @Zashekanko 

    I forgot to tell that I have that issue since the beginning of the game (in February). Since then I'm having this problem hoping some update gonna fix it but never happened.

    My last try will be:
    Reinstall SO (clean installation) on a SSD and install apex inside. Maybe do a difference.

  • Shyarkk's avatar
    Shyarkk
    7 years ago

    Hi so I did this exact thing, but I keep getting different codes. Other then that my CPU went down for Apex and everything else remained normal

  • Bertonnyh's avatar
    Bertonnyh
    7 years ago

    same problem since last update and I did not touch anything on my config what so ever, it comes from the game itself.

  • Yoo , can you help me i got this error a lot and got disconnected a lot and tried everything but still nothing work ,i played since last February and can't solve this problem , plus game lagging now and don't know why ! , And tried everything to solve lagging too and still nothing

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