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Re: apex integrity error please help

captprice345​ The gameplay integrity error means that there is a program running that is not allowed by the game, (such as reWASD and DS4Windows).

If you are running any program while playing Apex, try closing out of those programs before playing, (and also keep those programs closed while playing).

12 Replies

  • captprice345's avatar
    captprice345
    New Novice
    4 months ago

    I havent even got wnything like thag on my pc i did a full hard resert and it still came up on my pc 

  • captprice345's avatar
    captprice345
    New Novice
    4 months ago

    Just did a full reset downloaded my drivers and that’s it and apex and ea up and it does the same thing integrity error 0x8000001Midnight9746​ 

  • Midnight9746's avatar
    Midnight9746
    Hero+
    4 months ago

    captprice345​ Hmm... that's weird.

    Can you provide a DxDiag log?

    1. Hit the Windows key
    2. Search for "DxDiag" and run it, (it should look like a blue circle with a yellow X):
    3. Click the "save all information button" on the DxDiag window:
    4. Save the DxDiag log file as a txt file
  • BASICCCCCCCC's avatar
    BASICCCCCCCC
    New Novice
    4 months ago

    Bro even on a fresh install of windows this error persist. keyboard and mouse only connected to the pc.

    Stock windows install and steam and game. 

    Integrity error. 5070ti + 5800x3d

    I'm so sick and tired of this error and nothing works. 

  • Midnight9746's avatar
    Midnight9746
    Hero+
    4 months ago

    BASICCCCCCCC​ Thanks for the DxDiag log!

    Everything looks like you should be able to play the game, although at the bottom of the file it does say this several times:

    ---------------
    Diagnostics
    ---------------

    Windows Error Reporting:
    +++ WER0 +++:
    Fault bucket 1261459314535681008, type 5
    Event Name: BEX64
    Response: Not available
    Cab Id: 0

    Problem signature:
    P1: r5apex_dx12.exe
    P2: 1.0.0.0
    P3: 690a80fd
    P4: StackHash_6763
    P5: 0.0.0.0
    P6: 00000000
    P7: PCH_0D_FROM_ntdll+0x0000000000162814
    P8: c0000005
    P9: 0000000000000008
    P10: 

    When I looked up "BEX64 error", it popped up several solutions such as:

    • Verifying game files, (which you both already did)
    • Update and/or reinstall the graphics drivers, (might be what's causing the issue)
    • Run the game in compatibility mode, (Right-click on the game's .exe file -> select "Properties" -> go to the "Compatibility" tab -> check the box for "Run this program in compatibility mode" -> select a previous version of Windows that the game is known to work on)
    • Running the game as an Administrator(which I don't think that would make much of a difference, but you could still try it)
    • Disabling the "amBX service", (Windows + R -> run "services.msc" -> Find the "amBX" service -> Set the service to "disabled")
    • Disabling the Data Execution Prevention (DEP), (Open the Command Prompt in Administrator mode -> "bcdedit.exe /set {current} nx AlwaysOff", (without the quotes) -> Hit enter -> Restart PC) (Although I don't like this one as it turns off a layer of security which performs additional checks on your PC's memory to ensure that no malicious code is running)

    Out of all of these solutions I've found online, I recommend starting with updating the PC's drivers, (and leaving the DEP option for last since it involves turning off a layer of your PC's security, (which I don't know if Apex would get upset if it is disabled or not)).

  • BASICCCCCCCC's avatar
    BASICCCCCCCC
    New Novice
    4 months ago

    it says that error several times from thee several times it crashes mid game,

    issue persists with the default windows update NVidia driver on a fresh install of windows. 

    persists with the latest NVidia driver as of this reply, and the previous release one before that. 

    running as admin makes no difference. 

    dont see an amBX service to disable. 

    and also attempted DEP. 

    i will be doing a separate windows 10 install to rule out windows 11. 

    however makes no sense why it will keep crashing with this error on a fresh windows install, it must be some sort of hardware incompatibility coming from EA themselves. we just need a member of the apex team to have a look at this.

     

    *update*

    using a fresh windows 10 install instead did nothing still got the same error after 30mins of playing. 

  • BASICCCCCCCC's avatar
    BASICCCCCCCC
    New Novice
    4 months ago

    I don’t think there’s going to be a fix anytime soon just going to buy a new pc lol

  • Midnight9746's avatar
    Midnight9746
    Hero+
    4 months ago

    captprice345​ "DxDiag" stands for "Direct X Diagnostics".

    It is a breakdown of your PC's components, (such as what GPU you are using, how many GBs of RAM you have, etc.)

    It helps with identifying possible issues with your PC and with Direct X, (such as if there are any outdated drivers).

    I'm mainly asking for the DxDiag log so when EA/Respawn looks over this thread, it can help them figure out what is going on.

    Lastly, the DxDiag log you had shared matches the one already shared by BASICCCCCCCC​.

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