EA_Illium
EA Staff (Retired)
EA Staff (Retired)Re: Apex legend region ping
@WolfZGamer246 Can you share a picture of the server page, also can you go through our basic and advanced connection steps if your issue continues?
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Here
EA_Illium@WolfZGamer246 To confirm has the issue stop? The image shows all pings under 500.- @EA_Illium When I open apex legends. It goes over 500 ping but when I reset it. It goes to 30 ping. It keep on going from less than 500 ping. Then It goes over 500 ping. When you open the game. It mostly goes over 200 ping and rarely goes to 30 in new York City region
- @WolfZGamer246 Which I am confuse about because I live in new York but the New York region says my ping is over 100 - 500
- EA_Illium
@WolfZGamer246 To confirm does the pink go high when you just sitting in the lobby, or when you get into matches? Also, would you be able to run and attach a UOTrace (Requires PC)?
- @EA_Illium Match
- EA_Illium
@WolfZGamer246 Can you try changeing your DNS settings (You can use the public google DNS primary: 8.8.8.8, secondary: 8.8.4.4, unless there is different DNS you would rather use)
- @EA_Illium Nevermind, I found the problem
- EA_Illium@WolfZGamer246 What was the resolution you found?
- @EA_Illium I connected to the close dns server to me and I reinstalled Apex legend
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