Forum Discussion

DICE Team

Re: Apex Legends：100% CPU Unresponsive due to usage

Hey, @FeveTime can you try to do a clean boot to see if any programs are messing with APEX and turn off any overlay programs, such as Discord or Nvidia experience.

Can you add a Dxdiag so we can see what hardware and drivers you have?

Let me know if this works or not for you. 🙂

/Atic

11 Replies

FeveTime
Not applicable
4 years ago
@EA_Atic @Security mode cannot run gam
FeveTime
Not applicable
4 years ago
@EA_Atic @Error pop up after update toda
EA_Atic
DICE Team
4 years ago
Thats an issues with the GPU drivers if you are getting DXGI errors. @FeveTime

/Atic
FeveTime
Not applicable
4 years ago
@EA_AticHow can I solve this problem?
FeveTime
Not applicable
4 years ago
@EA_Atic Update GPU driver? I tried this method, and it didn't work
EA_Atic
DICE Team
4 years ago
Try reinstalling the drivers and not update them. @FeveTime

/Atic
ildeserto
Not applicable
4 years ago
@EA_Atic This thread is 2 weeks old why haven't you answered the "Sttutering issues after genesis update" with 10+ pages of people complaining about 100 CPU usage?? This isn't a problem with GPU drivers since its only Apex related...
Panda5_OG
Not applicable
4 years ago
@EA_Atic I have an I7 9700k and every time I start a match my usage goes to 80% maxes out my usage to 100%.My cores heat up really high, only does it with this game. Started with the Genisis event, I hoped it would go back to normal after the event but it has not. Please help. I have spent to much time and money on this game not to be able to play without risking my computer.
EA_Atic
DICE Team
4 years ago
@Panda5_OG @ildeserto Still seeing issues after the latest update?

/Atic
Panda5_OG
Not applicable
4 years ago
@EA_Atic It has gotten better, but still runs a bit heavy
EA_Atic
DICE Team
4 years ago
Good to hear its improving! @Panda5_OG

/Atic