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Re: Apex Legends - unable to connect to EA servers (check ea.com/unable-to-connect)

thx ill try this out now and ill get back to you on that 

6 Replies

  • VoltaInstinct's avatar
    VoltaInstinct
    6 years ago

    still cant play a complete game. idk what else to do to be honest. I play the game a lot on cosole just wish i could play it on here. my computer is more then able to run this game

  • Konform103's avatar
    Konform103
    6 years ago
    various tips provided in the forum cant really help with amd fx series
  • DatGuyDoe1's avatar
    DatGuyDoe1
    6 years ago

    Hey there!

    Sorry to hear that you are having the same problem.

    To be clear and to keep this post up to date, Apex still crashes on me while in the main menu, however i'm still experiencing a few instances in which the game manages to unfreeze and work again so yay lol.

    I can play at least 4 consecutive games without disconnecting to login screen so that is acceptable to me.

    If you haven't seen my video yet, it shows the problem i was having (and technically still have) : https://streamable.com/ydxdo (freeze happens on 1:19)

    The forums are full of people reporting similar problems that can't seem to be resolved, we're definitely not at fault here :/

    Devs have some work to do -.-

    @Konform103's proposed fix (disabling cores in bios for FX series CPUs) could definitely work (no one knows for sure, of course) but it's such an inconvenient solution that i'm having a hard time recommending it to you.

    Let me give you some ideas here, hopefully i won't be wasting your time. Try these one at a time:

    • Try capping the FPS to 30 using a third party app (i use Radeon Chill/FRTC) and see if you can notice any improvement at all. I have mine capped at 30 maybe that could help you.
    • Try to use Fullscreen, Borderless fullscreen and Windowed mode and see if that makes any difference.
    • Try doing some port forwarding (if you're comfortable changing your router settings!) by opening these ports https://help.ea.com/en-us/help/faq/opening-tcp-or-udp-ports-for-connection-issues/#apexlegends

    Hopefully you will fix this soon, if you do let us know how!

  • DatGuyDoe1's avatar
    DatGuyDoe1
    6 years ago
    @VoltaInstinct Anyways i still crash in game but just like in the main menu it sometimes manages to recover now so i don't always disconnect from matches if i freeze for 6-7 seconds :/
  • thanks for everything guys, i played a full game yesterday without a crash but it happened as soon as the game ended. hopefully the devs can do something about this

  • DatGuyDoe1's avatar
    DatGuyDoe1
    6 years ago
    @VoltaInstinct @Konform103 A new patch came out, it comes with fixes for the audio engine (uses less cpu now according to devs) and apparently fixes a crash that was occurring with Intel CPUs. I haven't tested it yet but maybe this could be it? Let me know!

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