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0clzh7o7jl07's avatar
0clzh7o7jl07
Newcomer
1 day ago

Apex legends crashing

Whenever I try to load up Apex and error code keeps popping up and I’m not able to play. It’s been going on for the past couple days and I’ve tried going through multiple different guides trying to restore Apex legends or my database and it hasn’t worked since I had this problem on my PlayStation and I tried switching consoles to another one, but Apex legend still crashed and all my other friends that are having no problem with it. 

1 Reply

  • EA_mplsnow's avatar
    EA_mplsnow
    Icon for Community Manager rankCommunity Manager
    1 day ago

    Hey 0clzh7o7jl07​

    Sorry to hear that the game has been crashing on you, that definitely isn't ideal and can be a frustrating experience.

    Here are a couple of troubleshooting steps we can try, if you haven't already: 

    • Check for software updates and game updates
    • Unplug devices in the USB slot
    • Power cycle your PlayStation: 
      • Touch the power button on your console until it beeps twice and wait a minute before turning it back on
    • Restore licenses on your PlayStation: Settings > Account Management > Restore Licenses 
    • Clear PlayStation's cache


    Let us know if the crashing persists, thanks! 

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