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EA_Kent's avatar
EA_Kent
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4 years ago

Re: Apex Legends 640x480

Hey @bobisbobbutbob

As far as I know that isn't a supported resolution for Apex Legends. The lowest resolution the game supports is 960x540. 

17 Replies


  • Hello i tried 960x540 but when i opened the app the resolution is my native resolution☹️ not the 960x540

  • EA_Kent's avatar
    EA_Kent
    Icon for Community Manager rankCommunity Manager
    4 years ago

    @bobisbobbutbob 

    Gotcha!

    You might need to adjust the resolution in NVIDIA Control Panel in order for it to run at a lower res. 

  • and btw I tried the 960x540 yesterday but says unsupported like cant create a game window something like that

  • Hey, EA_Kent the 960x540 resolutions work now! it's great but when I tried it on the firing range, it makes my game freeze, and needs to end task it, any help? Thanks!

  • EA_Kent's avatar
    EA_Kent
    Icon for Community Manager rankCommunity Manager
    4 years ago

    @bobisbobbutbob 

    Would you mind sharing a DxDiag when you've got the chance? You can find more details on how to pull one up at the EA Help website. Once you have the text file please attach it to this thread. 

    Thanks! 

  • here:

    DirectX version: DirectX 12

    Memory: 8192mb RAM

    Processor: AMD A6-7480 Radeon R 5, 8 Compute Cores 2C+6G (2CPUs) ~3.5GHZ

    Page File: 3750MB used, 6310MB Available

    Name: NVIDIA GeForce GTX 650

    VRAM: 2007MB

    there. EA_Kent

  • bobisbobbutbob's avatar
    bobisbobbutbob
    4 years ago

    when I'm using a 1024x768 resolution, the game works fine especially on the firing range, but when I use a custom resolution and boot up firing range when I spawned the game freezes, is that normal? Thanks!

  • EA_Kent's avatar
    EA_Kent
    Icon for Community Manager rankCommunity Manager
    4 years ago

    @bobisbobbutbob 

    Just to confirm, these are resolutions you're having to set through the game config files? 

  • EA_Kent's avatar
    EA_Kent
    Icon for Community Manager rankCommunity Manager
    4 years ago

    @bobisbobbutbob 

    Gotcha. You may have to use the resolutions that are listed in the actual in-game options. Forcing the game to run in other resolutions can have some weird side effects, I'm afraid. 

  • EA_Kent's avatar
    EA_Kent
    Icon for Community Manager rankCommunity Manager
    4 years ago

    @bobisbobbutbob 

    I've never tried it myself, but I've seen people say it can help on less powerful GPUs. 

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