Re: Apex legends crashing without error

When the game crash make sur to go to event viewer and see what caused it. For me its bad_module_info and its random. IM PISSED. WHEN ITS GONNA BE FIXED ?

try adding +fps_max 75 to your startup parameters in the game properties

I actually agree here. I have had crashes randomly happening since day 1. yesterday afternoon I tried to put this command in and I havent dropped since. My PC is i5 4590 and RX 480 4GB.

I am glad that helped u

Works for me. Thanks

so amd fx 6300 / nvidia gtx 1050 ti

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Název chybující aplikace: bad_module_info, verze: 0.0.0.0, časové razítko: 0x00000000
Název chybujícího modulu: unknown, verze: 0.0.0.0, časové razítko: 0x00000000
Kód výjimky: 0x00000000
Posun chyby: 0x0000000000000000
ID chybujícího procesu: 0x1d78
Čas spuštění chybující aplikace: 0x01d4cba900aea4cd
Cesta k chybující aplikaci: bad_module_info
Cesta k chybujícímu modulu: unknown
ID zprávy: b9714d15-e80e-4bc9-83b5-586d0e4e9b79
Úplný název chybujícího balíčku:
ID aplikace související s chybujícím balíčkem:

Assuming everyone's here because their crash shows no error message, can I make a request?

Go to your start menu in Windows, type in "reliability history", and open it.

Click on the days where Apex Legend crashed.

Do you have many instances of bad_module_info?

This is the closest I've seen to an error message for Apex Legend crashes on my computer.

My thoughts are that it'd help to ask if more people have the same.

Bad_Module_Info is a Windows Error, if I remember correctly, that can cause Apex to crash. And, if I don't remember bad, there are still no fixes if you have that.

I do have crashes with no message and no Bad_Module_Info. Still unable to fix them.

still crashing for me

Hello,

Same bug (8700K / GTX 970 SLI)

Game close withou error.

Nom de l’application défaillante bad_module_info, version : 0.0.0.0, horodatage : 0x00000000
Nom du module défaillant : unknown, version : 0.0.0.0, horodatage : 0x00000000
Code d’exception : 0x00000000
Décalage d’erreur : 0x0000000000000000
ID du processus défaillant : 0x34d4
Heure de début de l’application défaillante : 0x01d4cb9de00716ac
Chemin d’accès de l’application défaillante : bad_module_info
Chemin d’accès du module défaillant: unknown
ID de rapport : fed2b323-fa0e-4340-ad9b-625f5bda28b9
Nom complet du package défaillant :
ID de l’application relative au package défaillant :

Do we have here in forum some user with PC experiences which may tell us if searching on google for some kind fix is worth it? .. or should we just wait

Limiting the FPS is worked for me. No crashes.

But 75 or 60 FPS didn't work. Only when I limited to 40. I suppose it depends on hardware used

is there any announcement that they are even trying to fix this?

i can't play!

Its been 3 weeks and no update or any information about this I highly doubt its going to be fix any time soon need to release new weapons and skins first you know get them microtransation going first we are the minority big streamers aren't crashing so they don't care. 

This game in freaking unplayable,trying to play the game 5 days now and i get crash without error all the time in the fist 5 mins of every game.

Good game.

didn't help
just use windowed mode i have 75% less crashes in it

@DarthPsymon

My game crashes about once a day with about 6-8 hours/day played. I tried your reliability history suggestion and do have one instance of bad_module _info when it crashed. The other errors it reported may be unrelated but is reported as Windows hardware error with LiveKernelEvent as the problem's name and Code: 144. This error I've gotten every few days after I began playing the game.

i7-4790 CPU @3.60 GHz

16 GB of RAM DDR3 1600- Kingston 2x8

Asus Republic of Gamers Maximus VII Gene motherboard

Gigabyte Aorus RX580 8 GB driver version 19.2.1

Windows 10 Pro version 17134.590

Hopefully this info helps devs to fix this problem :/

My son is getting this multiple times a day,pretty much unplayable for him.

I've tried al lthe fixes but can't seem to stop it.

8GB ram

Ryzen 1200

R290

Windows 10

Still waiting still trying to play this game.....After the windows update I was able to play two games before it started crashing. So, every time after this first crash it continues to crash before I can land on the ground. The only time to game seems to run good is after a complete shutdown for two whole games. Then its all over..

Still waiting...for a fix...

I play in real fullscreen now and apex still keep the random crash thing. (but I can play a dozen matches now instead of crashing with bad_module_info event which happened sometimes instantly / in flight / middle of first match or third match, if lucky)

Got no more bad_module_info error when using windows compatibility mode (no fullscreen optimization AND run as admin) for both: the origin.exe AND r5apex.exe. Also deactivated all windows and origin auto updates, all origin ingame features including the one specifically in apex library context menu.

So when it crashes now...

windows event log show:

'The real-time session recovery file "dfa2c640-651d-488d-a479-2fd7a7ca6e29" has reached its maximum size. As a result, new events for this session are not logged until space becomes available. This error is often caused by starting a real-time trace session for which there are no real-time consumers.'

okay, no more logging.. but why did that crash the game?

-apex: "don't you dare ignoring my events!" *ragequit*?