Re: Apex legends Crashing/freezing on startup (Please help i cant play)
Hey guys, this might be a month late, but I also had this problem, and I figured I'd document how I ended up fixing this in case anyone else still has this issue. For context, I have an i9 14900kf, rtx 4090, gigabyte z790 aorus elite ax mobo, 64 gb ram, etc. in otherwords a pretty high end pc. no way I bought giga hardware and I can't even play the game with my friends with [removed] pcs, right? (also plenty of my other games worked like ff14). This issue also started with the new season.
So basically, if you have a 13th or 14th gen intel processor, there's a problem with these chips and running certain workflows, like dx12 workflows (in this case compiling shaders at the main menu), has a high likelihood of crashing (https://www.tomshardware.com/pc-components/cpus/is-your-intel-core-i9-13900k-crashing-in-games-your-motherboard-bios-settings-may-be-to-blame-other-high-end-intel-cpus-also-affected)
What I did to fix this problem was to underclock my CPU. I installed Intel Extreme Tuning Utility and brought the Performance Core Ratio down from its default 57x (5.7 GHz) to 52x (5.2 GHz). You might need to underclock more or less, idk. This allowed me to finally get through the title screen, clicking to continue and finally compiling the new shaders. I also disabled enhanced multicore performance in my BIOS, but it was only after doing the additional underclock in XTU that it actually went through.
Good luck fellow gamers, hope this might've helped you all
bonus:
I came to this after having given up on Apex for this season and recently trying to play the new Rainbow Six Siege update, but that also having that game suddenly start crashing in the Battleye launcher. However, that game gave me more hints to the problem, as in the launcher I noticed that it would crash while it was saying it was compiling shaders (Apex didn't say it was doing that in the menu). I searched it online, and noticed that CPU usage shot up to 100% right before crashing, and read a suggestion to disable Enhanced Multicore Performance and do some undervolting in my gigabyte BIOS (but I was too stupid to know how to do the second part). Luckily, just doing the first part fixed siege, but then I wanted to see if that would fix Apex as well, and then I noticed the CPU usage in Apex spiking before crashing as well. I decided to actually try underclocking, and the rest is history. Moral of the story, [Removed} Intel, I figured I'd try switching from AMD this generation but I ain't buying Intel ever again. I've been having stability issues and frequent BSODs, the Apex crash logs pointed to a memory issue (The thread tried to read from or write to a virtual address for which it does not have the appropriate access), so I've been thinking it was a faulty RAM problem when in reality it's Intel chips sucking [removed}.
(cm edit - removed language)
