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Re: Apex Legends Freezing After Jumping from the Drop Ship on PC 2020

Dealing with this issue again also, this needs to be fixed asap its seriously needs to stop happening. It is a server sided issue this was happening a few weeks back until it suddenly started working again, my game crashes on the dropship countdown every game i try to play, please fix.

4 Replies

  • Yo... Is anyone from the support going to reply what will happen with my battle pass? I have paid for something that I can't use anymore... At least refund or what??????? What is that attitude to your players???????? I am very frustrated that no one bother to take my complaint seriously. 

  • EA_David's avatar
    EA_David
    Icon for Community Admin rankCommunity Admin
    6 years ago

    There was an issue from a few weeks back that looked similar to this. Thanks for the detailed report.

    Can you try a couple of things to start. 

    1. Repair EAC. In your game folder go to Apex\EasyAntiCheat, and run AntiCheatSetup.exe. You'll then get the option to repair. 

    2. Restart with a Clean Boot to ensure that no 3rd party programs could be interacting with Apex/Origin/EAC. 

    https://help.ea.com/en-us/help/faq/how-to-clean-boot-your-pc/

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