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Rasukay's avatar
Rasukay
6 years ago

Apex Legends Freezing After Jumping from the Drop Ship on PC 2020

Hi Dev Team, Straight to the point... Today have I played a few ranked matches and then I have stopped for a short break. A bit later when I came back.... the game just froze after jumping from...
Rasukay's avatar
Rasukay
6 years ago
@thugaXD Thanks for the info. I was hoping to have an answer from the support team but...
EA_David's avatar
EA_David
Icon for Community Admin rankCommunity Admin
6 years ago

There was an issue from a few weeks back that looked similar to this. Thanks for the detailed report.

Can you try a couple of things to start. 

1. Repair EAC. In your game folder go to Apex\EasyAntiCheat, and run AntiCheatSetup.exe. You'll then get the option to repair. 

2. Restart with a Clean Boot to ensure that no 3rd party programs could be interacting with Apex/Origin/EAC. 

https://help.ea.com/en-us/help/faq/how-to-clean-boot-your-pc/

  • Rasukay's avatar
    Rasukay
    6 years ago
    @EA_David I've done all of that... Nothing helps!

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