Forum Discussion

Community Manager

Re: apex legends kills my internet

The internet connection on your PC is dropping entirely? Have you noticed if your actual router/modem is still up and running when this happens?

/Kent

10 Replies

Lost_Cardo
4 years ago
i play apex on pc and since few days as soon as I login my internet gets cut off I tried playing other games and even downloaded heavy bulk files but still the internet is stable. it just happens when I logged into apex legend
miroslavso133
4 years ago
@EA_Kent https://help.ea.com/en/help/faq/how-to-clean-boot-your-pc/ me have to this problems and this solve it out. TY have a nice day
EA_Kent
Community Manager
4 years ago
@miroslavso133

Nice, thank you for letting me know it helped! 👍
Zentreid
4 years ago
I have some problem now, my internet crashes after launch Apex.
try https://help.ea.com/en/help/faq/how-to-clean-boot-your-pc/ but did not get the effect
EA_Kent
Community Manager
4 years ago
Hi @Zentreid,

Have you had the chance to try any other troubleshooting since this started happening? If so, what have you already tried so far? I just want to make sure we can avoid repeating any steps if we can help it.

Thanks!
Zentreid
4 years ago
@EA_Kent
steps from url https://help.ea.com/en/help/faq/how-to-clean-boot-your-pc/ and I tried to change DNS settings with flushdns command (google and cloudflare) its all.
I lose my internet connection after lunch Apex every time ☹️
Zentreid
4 years ago
@EA_Kent now i try this https://support.microsoft.com/en-us/topic/use-the-system-file-checker-tool-to-repair-missing-or-corrupted-system-files-79aa86cb-ca52-166a-92a3-966e85d4094e
its work for me
EA_Kent
Community Manager
4 years ago
@Zentreid

Nice, thank you for letting me know that helped!
KEENOY
Rising Novice
3 years ago
The issue is still happening. Are you truly working or just pretending to do? I BET you are doing NOTHING.
Fuse_Kerberos
3 years ago
Same, i join a game and in 2 mins or so all my net went down, router shows no error lights after a min returns. All seems well doing tests, but when try to play again it repeats, feels like DDos attack or something. Have not similar issue with any other game. 600 MB do/up fiber for info.