Forum Discussion

Re: Apex Legends Unable to Login-We Cannot complete this action at this time on PS4

Hi, I've been playing on xbox & wanted to play on my new ps4, but after starting up n adding my ea details the game hasn't recognized any of my progress. Its not the same error you got,but it sounds similarly frustrating. I can't spend more time n money starting again.._

Really hope we get our accts fixed up. Good luck

1 Reply

EA_Kent
Community Manager
6 years ago
Thanks for following up.

I'm afraid there is no cross-platform saving for Apex Legends. If you start playing the game on a different platform you would be starting a fresh account. The progress from another platform would not carry over.

/Kent