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4 Replies

  • Tempsix's avatar
    Tempsix
    2 years ago
    Here was a reply 4 hours ago.
     
    Still hasn't been fixed yet as I'm still having same issue
     
     

    4 hours ago - last edited


    Under investigation. Accepting as solution for visibility purposes only.

    Hey everyone,

    Thanks for the posts!

    We're aware of an issue completing today's update through the EA app, and are currently working to get that fixed up.

    It may be worth a cache clear before trying the update again, however if this doesn't do the trick we're on it! Thanks for the patience while we're taking a look.

  • too late for me. just finished swapping over to steam. never have to deal it again. later EA App.

  • I have found a method that worked for me.

    1. Clear EA cache

    To do this go to the three lines in the top left of the EA app, hover over help, then click app recovery. You should then see a clear cache button. Click it.

    2. Once the EA app restarts do what step one says except instead of clicking app recovery click restart app.

    3. Repair the game.

    To repair the game click manage on the game and click repair. This will also install the update.