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EA_Mako's avatar
EA_Mako
Icon for Community Manager rankCommunity Manager
2 years ago

Re: Apex Legends won’t start after latest update

Hey @TOBYKOOLEN, 

Sorry to hear you're having some trouble getting back in-game.

This issue is one we're currently working on addressing, but in the meantime changing your console language should help get around this until it's fixed up.

Check the link below for more details and to keep an eye out for updates!

[Xbox] Game crashing due to console language being unsupported on Apex Tracker | Trello

1 Reply

  • Coolninja0524's avatar
    Coolninja0524
    2 years ago

    When I went into apex it’s said something about a teen account and to upgrade it but when I tried to put in my email it keeps saying that is is a duplicate but it is the one I use for the account and I try to put different ones but it doesn’t let me and it says a email that I don’t have and I can’t do anything it just keeps me on the page and won’t let me get out of the page plsss help I want my account back 

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