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EA_Darko's avatar
EA_Darko
Icon for Community Manager rankCommunity Manager
7 years ago

Re: [Apex] Problems downloading, stuck at 42%.

Sorry to hear that you are having issues @PoppySeedss.

Can you try the following steps please:

  • Disable all background programs on your system (including Steam). You can also do this with a clean boot
  • Temporarily disconnect all other devices that you don't need from your network
  • Use a wired connection
  • Make sure Origin is accepted in your anti-virus and firewall
  • You can also try using Safe Mode Downloading via Origin which is under Application Settings, Advanced

Let me know how you get on.


Darko

5 Replies

  • Roofo's avatar
    Roofo
    6 years ago

    stuck at 42% nothing is happening tried origin safe mode downloading nothing tried clearing origin cache clearing nothing still stuck any help ?

  • i fixed the problem by uninstalling all v c++ * and reinstall them. just type uninstall in windows search engine and then remove the apps with visual c++ and search in google microsoft visual c++ download and install x64 and x86 versions. 

  • Konform103's avatar
    Konform103
    6 years ago
    To complete the post you need visual c++ 2010/2012/2013/2017 both in 32 and 64 bit.. If you decide to uninstall them make sure to get every one of these from microsoft website..
  • this does not work, while playing my game just started slowing and locked up. Windows was still working so I restarted Windows to close out Apex. NOW the game has a DX issue that can not be fixed. I uninstalled it all, the game, the C++, and did a fresh install and the game will not load due to dx issue. 

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